Handling Objections Gracefully: Turning Hesitation into Enrolment
The Nature of HesitationWhen a student says, “I need time,” or “I’ll think about it,” it’s not rejection-it’s resistance born from confusion.EduGrowth trains interns to see objections as windows into understanding.The Graceful Handling Framework1. Listen Fully: Let the student finish without interruption.2. Empathize: “I completely understand your concern.”3. Clarify the Real Issue: Is it price,…
