From Activity to Impact: How to Measure True Counselling Performance
Activities Don’t Equal Results
Many interns mistake being busy for being effective. EduGrowth helps them shift focus from activity-based effort to impact-based outcomes.
The 3 Levels of Performance Measurement
1. Activity: Number of calls, sessions, outreach actions.
2. Effectiveness: Quality of conversations and follow-ups.
3. Impact: Conversions, satisfaction, and student feedback.
The EduGrowth Reflection Tool
Weekly journals include “Impact Logs”-a self-assessment on how each conversation created value. This helps interns build awareness of quality over quantity.
Final Thought
Don’t count what you do-measure what you create.
True performance is influence, not just input.
